secret shopper guide
 

 

Tips To Secret Shopping Success

 

 

You now have most of what you need to succeed at getting started with your secret shopping business.  On this page, you will learn how to keep your business growing and prospering well into the future. 

 

The fact is that using secret shoppers is a true method of a company getting a first hand look at how their employees have treated the customer and that is all important to their business.  Therefore, you can and you should build a real in demand business to help you generate a good income.

 

Here, are some tips that will help you to succeed.

 

 

Honesty and Flexibility

 

Being honest with yourself as well as with your clients is a crucial step in the process of having a successful business.  You need to make sure that you do not take on more than you can handle.  You need to develop a relationship with your business associates, i.e. the secret shopping companies, in such a way as they know that if they give you a shop it will be carried out in line with their requirements.

 

Being flexible is also very important.  Although you may not like sports, you may need to do a few mystery shops at local sports shops.  You may not like to drink alcohol, but you are limited to shops that do not require this.  The more flexible you can be, the more shops you will qualify for and therefore be able to obtain.  Being flexible with the times that you can shop will also be helpful.  Some may require those late night visits.  Some may be middle of the day shops.  The more flexibility you can give, the better it will be for your business.

 

 

Bookkeeping

 

As with any type of business, you will need to do some bookkeeping.  You will need to know how much you are owed, how much you have been paid and follow up with clients that do not pay you for some reason.  Make sure that you have a Paypal account set up to allow you to receive funds from those companies that only pay in this manner.  Make sure that you are keeping track and marking off when you are paid.

 

In addition, you should install a method of keeping track of your necessary receipts and notes.  Get a file box and place a folder inside for each month of the year and during that month, place all of your receipts and notes into the file.

 

 

Family Life

 

One thing that can be difficult as far as secret shopping goes is family life.  There is no doubt that you will need to do a balancing act here.  You will need to make sure that your home life is not jeopardized by all of the running around you will need to do.  In some cases, your family will be okay to take with you, especially on dinner style shops.  

 

Like any other business, you will need to set your hours and stick to them.  If you need to go outside of those hours to meet your clients needs, you do so as if fits with your family and your priorities.  Is it okay to do so? That is a personal question for you.  But, here are some tips nevertheless.

 

Give yourself work hours and stick with them.  That also means blocking out all of those interruptions when you are trying to work at home too.

 

Take the time necessary to handle family life issues as you need to.  Emailing or calling on schedulers often will allow you to get the extra time you need to complete a shop.  As long as this is only done in emergency types of situations, you should be completely capable of getting some flexibility unless they are rush shops.

 

Give yourself days off too.  Overwhelming yourself with your business will not ultimately be good for it.  Try to keep things in perspective with your life goals  

 

 

Handling the Expenses

 

We have already said that there are not many expenses that have to go with starting your  shopping business, but there are some things worth taking note of. 

 

Keep your receipts as help in tracking mileage that you have used on your vehicle to and from your shopping adventures.  In some areas and cases, you will be able to claim those miles on your vehicle for tax purposes.

 

Likewise, other expenses may help to count towards this as well.  This may include purchases of paper products, fax costs, even fuel costs may count.  To make sure you are handling the financial aspects of your shopping business correctly, talk to a tax specialist to help you to make the right decisions.

 

Keep track of what you put into the shop and what you get out.  You may find that investing your money into a product that you do not want is not worthwhile if you only are reimbursed for that purchase.  Determine which shops you will do based on how well it will fit within your needs and expenses.

   

Managing Your Business

 

You will want to manage your business in such a way as to provide the very best service possible.  You are working for yourself here and creating a business that is all yours.  Therefore, conducting yourself in the proper way is always going to be important.

 

Network with other secret shoppers out there and learn from them.

 

Remember this very important rule:  Absolutely never tell anyone which company shops you have carried out and at which locations.  NEVER!  You can actually lose your contracts with those companies if you are caught doing this.  It is confidential information and company names or details should never be supplied to anyone else.

 

Learn from your mistakes and make a comittment do a better job next time.  Being new nearly always means you will make some mistakes.  But, making the same mistakes over and over is grounds for losing your clients.

 

Give yourself the opportunity to succeed and to do well each day that you are working.

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